Our Commitment to Accessibility
Wahoo Fitness believes in treating each other and our world the way we want to be treated. We take our social responsibility to heart and believe in fostering the inclusion of all athletes. We are committed to providing excellent customer service to our customers and potential customers, regardless of ability. Focusing on our people and culture along with doing the right thing are part of the core values which define us. We strive to provide our products and services in a manner that ensures equal access, respect, dignity, and independence to all. All Wahooligans should feel comfortable and welcome when using our products and services.
Our Mission and Action
We are dedicated to making Wahoo Fitness a leader in customer experience, and a critical part of that is accessibility. That’s why we’ve adopted the internationally recognized Web Content Accessibility Guidelines (WCAG) 2,1 Level AA standard as a beacon for our web pages, applications, and products. As just a few example of some of the ways we’ve incorporated accessibility into our Wahoo Fitness culture, we work with athletes through our beta program to ensure that our products and services work with a broad range of needs and partner with industry-leading accessibility expert Deque and their Accessibility Certification Service for consulting, monitoring, and certification.
As a valued member of our Wahoo Fitness family, your needs are important to us. We put customer service at the heart of what we do. If the format of any material on this website interferes with your ability to access information, please let us know. Please include information on the Wahoo product or app that you were using, the type and version of assistive technology you were using when you experienced difficulty, browser type and version, the location the issue was experienced, and any other information relevant to the issue.
- Email us at firstname.lastname@example.org
- Email us at Open a Support ticket with our Customer Service Team
- Call Us at +1 (877) 978-1112
- Write us at:
Wahoo Fitness HQ
90 West Wieuca Rd NE - Suite 110
Atlanta, GA 30342
- We accept Relay Calls – just dial 711
We promise to provide compassionate and personal service, respond quickly and thoroughly, and make it easy to get your needs met.
Please note that our website(s) may link to, or interface with, third-party sites that we do not control and which are not affiliated directly with Wahoo Fitness. In addition, third-party vendors provide some content, plugins and widgets on our Websites. These third-party vendors may not have undertaken the same efforts that Wahoo Fitness has to comply with the WCAG standards. As such, Wahoo Fitness does not make representations regarding the accessibility and compliance with the ADA (or other applicable laws) of third-party sites.
Accessibility Certification Service
Deque is a trusted leader in digital accessibility that provides web accessibility software and services with a mission of digital equality. Deque’s suite of industry-leading testing tools are utilized to audit and monitor customer sites and apps for accessibility issues, put preventative measures in place to prevent accessibility issues, and work through remediation.